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Custom Builds

Custom systems, integrations and workflows built properly.

When off-the-shelf tools almost fit but still leave staff doing double-handling, we design the missing piece. POS workflows, kitchen routing, reporting dashboards, ordering integrations and back-office automation, built around how your venue actually runs.

DD WORKFLOW OSLIVE
31%LESS DOUBLE ENTRY
4SYSTEMS CONNECTED
POS
->
Kitchen
Online
->
Reports
EFTPOS
->
Accounting

Trusted by hundreds of NZ cafés, restaurants, takeaways, dairies and retail venues — from owner-operators to multi-site groups.

Some of our family
What We Build

The awkward gaps between tools made useful.

Most business pain sits between systems: staff copy orders between screens, managers rebuild reports by hand, and owners still wait for the numbers. We turn those gaps into one practical workflow.

01

POS Workflow Design

Menu logic, modifiers, combo deals, kitchen routing, roles, printer rules and reporting built around the way your team serves customers.

02

System Integrations

Connect POS, online ordering, QR ordering, EFTPOS, delivery printers, accounting and marketing tools so data moves without double entry.

03

Automation

Daily summaries, stock alerts, payout checks, staff reports, order exports and customer follow-ups without another spreadsheet.

04

Dashboards

Clear owner dashboards for sales, products, peak hours, site comparison, staff performance and campaign results.

05

Multi-Site Rollouts

Standardise processes across branches while keeping each venue flexible where it needs to be.

06

Training & Support

We document the setup, train your staff and stay available when a process changes or a new tool needs to connect.

Why DD Infoways

One team. Real workflows. No vendor ping-pong.

A custom system only works if the people building it understand the counter, kitchen, back office and owner dashboard. Because we install POS, payments, ordering, signage and security, we can design the workflow across the whole operation.

  • +Built around your real staff, menu, rush periods and reporting needs.
  • +One team covering POS, ordering, payments, signage, printers and marketing.
  • +Clear scope, fixed quote and hands-on training before go-live.
  • +NZ support after launch when your workflow changes.
Process

From messy process to working system.

We keep the build practical: understand the workflow, map the systems, quote the work, then install and train the people who will actually use it.

01

Discover

We map the current workflow and the points where time, sales or accuracy are leaking.

02

Scope

You get a clear fixed quote, timeline and list of systems involved before we build.

03

Build

We configure, integrate, test and document the workflow with your real data.

04

Launch

We train the team, support go-live and keep improving the setup after launch.

Ready to fix the workaround?

Tell us what is slowing the team down.